Terms of service
Terms of Service
OVERVIEW
Welcome to Zentic. Throughout the site, the terms “we”, “us” and “our” refer to Zentic. By accessing our website and purchasing from us, you engage in our Services and agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced herein.
These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree to all the Terms, then you may not access the website or use any Services.
SECTION 1 - ACCESS AND ACCOUNT
By using this site, you confirm that you are at least the age of majority in your country or region of residence, or that you have given consent for any minor dependents to use this site under your supervision.
You agree to provide current, complete, and accurate account and purchase information for all transactions made through our store.
You are responsible for maintaining the confidentiality of your account information and for restricting access to your device or account.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
SECTION 2 - PRODUCTS
We make every effort to display products and product colors as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual product appearance.
All product descriptions and pricing are subject to change at any time without notice.
We reserve the right to discontinue products or limit quantities available for purchase at our discretion.
SECTION 3 - ORDERS
Placing an order constitutes an offer to purchase. All orders are subject to acceptance and availability.
We reserve the right to refuse, limit, or cancel any order at our discretion, including suspected fraudulent or unauthorized transactions.
Once an order has been placed, cancellation requests may not always be possible if processing has already begun.
Your purchases are subject to our Return & Refund Policy.
SECTION 4 - PRICES AND BILLING
Prices displayed on the website are subject to change without notice.
Unless otherwise stated, prices do not include taxes, customs duties, import fees, or shipping charges.
You agree to provide valid payment information and authorize us to charge the selected payment method for your purchase.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or circumstances outside our reasonable control.
Risk of loss or damage passes to the customer upon confirmed delivery to the shipping address provided at checkout, in accordance with applicable consumer protection laws.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website, including text, graphics, logos, images, videos, and website design, is the property of Zentic or its content suppliers and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or exploit any content from this website without prior written permission.
All trademarks, logos, and brand names are the property of their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools or services that we do not monitor or control.
Your use of such tools is entirely at your own risk and subject to the terms of the respective third-party providers.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
We are not responsible for the content, policies, or practices of third-party websites and shall not be liable for any damages arising from their use.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Our store is hosted by Shopify, which provides the e-commerce platform that enables us to sell our products and services.
However, all purchases and transactions made through this store are solely between you and Zentic. Shopify is not responsible for any aspect of transactions between customers and our store.
SECTION 10 - PRIVACY POLICY
Your submission of personal information through the store is governed by our Privacy Policy.
By using our Services, you acknowledge that your information may be processed by Shopify and other service providers necessary to operate the store and fulfill orders.
SECTION 11 - FEEDBACK AND USER CONTENT
If you submit comments, reviews, suggestions, or other content to us, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, edit, and publish such content for business and marketing purposes.
You agree not to submit unlawful, abusive, defamatory, or misleading content.
We reserve the right to remove content at our discretion.
SECTION 12 - ERRORS AND INACCURACIES
Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping times, or availability.
We reserve the right to correct errors and to update or cancel orders if any information is inaccurate.
SECTION 13 - PROHIBITED USES
You may not use the website or Services:
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For unlawful purposes
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To violate intellectual property rights
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To distribute harmful software or malware
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To collect personal information of others
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To interfere with the security or operation of the website
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To engage in fraudulent or abusive activity
We reserve the right to terminate access to the Services for violations of these Terms.
SECTION 14 - TERMINATION
We may suspend or terminate access to our Services at any time if we believe a user has violated these Terms or applicable laws.
Any obligations or liabilities incurred before termination shall survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, we do not guarantee that the Services will always be uninterrupted, secure, or error-free.
Nothing in these Terms excludes or limits any consumer rights or legal guarantees that cannot be excluded under applicable law.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Zentic shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the Services or products purchased through the Services.
Nothing in these Terms limits liability for fraud, gross negligence, personal injury, or any liability that cannot legally be excluded.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Zentic and its service providers from claims, damages, liabilities, and expenses arising from your breach of these Terms or misuse of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.
SECTION 19 - ENTIRE AGREEMENT
These Terms, together with our policies posted on the website, constitute the entire agreement between you and Zentic regarding the use of our Services.
SECTION 20 - GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of Spain, without regard to conflict of law principles.
SECTION 21 - CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time by posting changes on this page.
Your continued use of the website following any updates constitutes acceptance of those changes.
SECTION 22 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Zentic
officialzentic@gmail.com